How to request deletion
If you want us to delete your Solitaire Duel account, follow these steps:
- Open the Solitaire Duel listing on Google Play.
- Open the Developer contact section and use the support email shown there.
- Use the subject Solitaire Duel – Account Deletion Request.
- Include the Google account email used to sign in to Solitaire Duel, or your player name if available. Do not send your password.
- We may ask for limited additional information only when needed to verify that the account belongs to you.
What will be deleted
After a verified deletion request is processed, data associated with your Solitaire Duel account is deleted from active systems, including where applicable:
- your Solitaire Duel player profile;
- the link between your Google Sign-In identity and your game account;
- saved game preferences and account-linked progress;
- personal statistics, best times and account-linked scores;
- account-linked duel and multiplayer records;
- account-linked leaderboard data where technically and legally possible.
Data that may be retained temporarily
Some limited information may remain for a short period after deletion:
- backup copies may remain for up to 30 days before they are overwritten or removed;
- security, fraud-prevention or abuse-prevention records may be retained when reasonably necessary to protect the service;
- information may be retained longer where required by applicable law or necessary to establish, exercise or defend legal claims;
- fully anonymized or aggregated statistics that can no longer identify you may be retained.
What account deletion means
Processing time
We aim to process verified deletion requests without undue delay. The exact processing time may depend on identity verification, technical requirements and applicable legal obligations.
Privacy policy
For more information about how Solitaire Duel handles data, read our Privacy Policy.
Read the Privacy PolicyDeveloper
Shadowless Studios
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